Delivery and Return

{ "title": "delivery and return", "sections": [ { "type": "table", "content": { "header": "shipping", "subheader": "Kuwait, Oman, Qatar, Saudi Arabia", "table": [ { "name": "Delivery", "value": "Сountrywide" }, { "name": "cost", "value": "25 AED. Delivery is free of charge for orders over AED 1000" }, { "name": "Delivery Time", "value": "Within 3–5 working days" } ] } }, { "type": "simple", "content": { "header": "ORDER TRACKING", "subheader": "You can track your order using the tracking number on the delivery company’s website." } }, { "type": "simple", "content": { "header": "EXCHANGE", "subheader": "We don’t currently offer an exchange service. If you would prefer items in another colour or size, please return the items you don’t need and place a new order." } }, { "type": "orderedList", "content": { "header": "RETURN PROCEDURE", "list": [ { "number": "1", "text": "Please use the link to return the item. You will need your order number and e-mail address. Select the item you would like to return and specify the reason for and method of return. Select “Original payment method” to continue. Please note that the delivery cost will be deducted from the amount returned. After entering your information, select “Confirm.” You will receive an e-mail confirming receipt of the return request. We will compile and send you all the necessary documents within 24 hours." }, { "number": "2", "text": "Please print the AWB when you receive it via e-mail, kindly hand over the printed HAWB to the courier without attaching it to the original package and to hermetically seal the item in the original or equivalent packaging. If you were not able to hand over the received document to the courier, either way it will be accepted." }, { "number": "3", "text": "When you receive the document via e-mail, kindly note your return is automatically arranged to be picked up by the courier the next day anytime between (8:00 – 18:00)." }, { "number": "4", "text": "Returns usually take up to 3-5 working days. Await the e-mail confirming the approval of the return request." } ] } } ] }